Why work with me?
Passed alpha assessments, experience in service designer and lead user researcher roles.
Led and delivered 25+ successful design projects for dozens of organisations throughout my career.
Experience as design leader, manager, consultant and hands on individual contributor.
Explore my in-depth case studies that showcase my approach to solving complex problems and crafting impactful digital experiences.
I supported Manchester NHS Sexual Health Services in co-creating insights and recommendations to improve care for trans and gender diverse (TGD) people.
Adora Health, an early-stage health tech startup specialising in menopause, faced the dual challenge of achieving market fit and improve its app experience.
Rapid user research on GDS alpha project to inform the design and policy for Ofgem's new heat network regulatory service.
Leading an ecosystem of stakeholders through a design sprint to re-imagine support community businesses.
A training programme that equipped 100+ charities with the skills and mindset to innovate and cultivate a user centric mindset.
Rapid and iterative no-code prototyping with new UCD practices and user research for a brand obsessed retailer.