Understanding the heat network sector Rapid user research on GDS alpha project to inform the design and policy for Ofgem's new heat network regulatory service.
Balancing innovation and brand heritage in checkout design Rapid and iterative no-code prototyping with new UCD practices and user research for a brand obsessed retailer.
Increasing new memberships with rapid experimentation User research, rapid prototyping and content strategy for a disruptive beauty startup — leading to a 44% increase in new member conversions.