Through a series of research activities, we’ll uncover the goals, needs and challenges your users have when using your service or product. Align the organisation around the user’s experience to create a solid focus and improve your digital design and services.
It’s getting tricky with our agency…
Poor performing website or service
Strategy and stakeholders
I can conduct user research and provide you with the valuable insights you need to help you move forward with a decision, crack a problem or inform a new design project. I’ll work with you to make sense of user insights, turning them into ideas and design prototypes for user testing and further learnings.
Together we can tailor a package of support with activities such as :
Outcomes you can expect
All of this activity can be supported alongside follow up collaborative sessions to help make sense of the findings and determine next steps.
I helped a startup explain their disruptive beauty business model to their customers, resulting in an uplift of 44% for new membership conversion.
“Danny is by far the best consultant in his category that I have ever worked with. Truly great digital experts, for me, have been hard to come by. Danny is different. He is principled, rolls up his sleeves, has a plan, sticks to it, is flexible, but knows his science, and OWNS the deliverable as if he’s a part of your business. I would have him back in a heartbeat.
Marcia Kilgore – Founder