Through a series of research activities, I’ll help you uncover the goals, needs and challenges your users have when using your service or product. Align your organisation around the user’s experience to create a solid focus and improve your digital design and services.
Things are getting tricky with our website agency…
Poor performing website or service
Strategy and stakeholders
Together we can tailor a package of support with activities such as :
What outcomes you can expect
All of this activity can be supported alongside follow up collaborative sessions to help make sense of the findings and determine next steps.
I helped beautypie.com explain their disruptive beauty business model to their customers, resulting in an uplift of 44% for new membership conversion.
"Danny is by far the best consultant in his category that I have ever worked with. Truly great digital experts, for me, have been hard to come by. Danny is different. He is principled, rolls up his sleeves, has a plan, sticks to it, is flexible, but knows his science,and OWNS the deliverable as if he’s a part of your business. I would have him back in a heartbeat.
Marcia Kilgore - Founder